Meet the Agents

Seamless experience from beginning to end! Moving is typically so stressful, but the entire team was so knowledgeable and efficient it was almost a painless process. We are life long clients, Thank you!

I worked with Kim for a month or more before she was able to secure a wonderful home for me. Kim never stopped sifting through the numerous options that fit my ideal criteria as a selective home buyer. Kim was available day or night working tirelessly to help me secure a home. Kim went above and beyond when it came to communication and knowledge in regards to the home buying process, she even helped me secure a grant that made the purchase a little easier. I would recommend Kim to friends and family, she's a wonderful person to have at your side in this competitive market.

Words cannot describe how thankful I am for Laura! My boyfriend and I were so nervous looking for our first home and thanks to Laura, the entire process was stress free. She was constantly answering all of our questions, as well as keeping us on track with paperwork that needed to be turned in. I could not have asked for a better Realtor or overall home-buying experience. Thank you so much Laura!

Kim was amazing. She went above and beyond and was successful in getting us our new home. There was a positive vibe from the get go that made us never doubt that our offer would be accepted. She was direct in telling us exactly what we would have to do to achieve our goal. Her experience and knowledge about houses was evident and contributed immensely in developing a credible and accepted offer. Kim was available 24/7 to answer our questions and we would recommend her to anyone buying or selling in the real estate market.

Buying a house was something that intimidated us for a long time, especially in todays' market. However, working with Chris and the rest of the RPP Team was the best decision we could have made. Chris is knowledgeable, eager, efficient, patient and kind. He found us our perfect first home, and made the whole process quick and painless. Thanks again, Chris! We're super thankful to have found you.

By far one of the best selling and purchasing experiences I've had. Cindy was very patient and understanding of our needs and stuck with us through multiple offers. She was very responsive and went above and beyond to make sure we were taken care of and had everything we need. Definitely recommend Cindy and RPP team!

We had a great selling experience using RPP Sold Team. When you hire a realtor you may think you get a single person to to handle your sale. The RPP Sold Team is just that a complete team of individuals dedicated to their specific tasks all focused to the common goal of selling your home. I would recommend using the RPP team to all my family and friends.

Working with Marissa has been a dream! She is incredibly helpful, willing to go the extra mile, and has the knowledge guide you through the process. She will ensure you make the right move!

We had a wonderful selling experience with our realtor, Kim Horan, at High Falls Sotheby’s International Realty. Kim is insightful, dedicated, and experienced. As potential homeowners, we had plenty of questions on neighborhoods, market value, and housing trends, and Kim’s knowledge was invaluable. In a challenging housing market, Kim’s persistence in representing the buyer in the real estate process was effective in helping us find the perfect home at the right price point. The entire home-buying process was straightforward from the beginning, and the result was a very satisfied client. I would highly recommend Kim and the entire RPP Team at High F...

The easiest decision I have ever made was to hire Laura DuMont to represent us and help us through the process of buying our first home! I have known Laura for many years so I knew she would be someone I could rely on throughout this unfamiliar process! Our experience working with Laura was absolutely incredible. She is so knowledgeable and resourceful, all of our questions were answered promptly and thoroughly. Especially in todays crazy market, having someone there for support and for answering questions in such a fast paced environment was not only encouraging, but it also helped reduce a lot of stress. I'm addition, Laura's honesty was so greatl...

Laura was amazing to work with! We chose her as she is the mother of my gf and Gigi to our amazing son Vinny. She made the process super easy and in a very competitive market we were able to find a home on our first attempt. I will definitely recommend her to anyone I know who is interested in purchasing a home!

There was a little bit of anxiety about selling the home we had lived in with our kids for over 12 years. Picking a realtor that would make us comfortable and confident in our decisions was very important to us. We were looking for someone that was knowledgeable and efficient, someone that would answer our questions and keep us updated, and ideally someone that was going to sell our house quickly for the best possible price. Robert Piazza Palotto and the RPP sold team exceeded every one of those expectations. Each member of his team excelled in their specific area of expertise whether it was; determining the sale price, staging the house, taking pic...

Working with Kim Horan and the RPP Team at High Falls Sotheby’s International Realty was an absolute pleasure! I chose to work with Kim again because of her excellent reputation and professionalism, and she did not disappoint. From the first meeting, it was clear that Kim was not only knowledgeable but also highly resourceful. She made the entire home-buying and selling process smooth and stress-free. Showings were professional to a tee, and Kim was always available to answer my questions; her communication was top-notch, keeping me well informed throughout every step of the journey. Her efficiency, integrity, and follow-through made the experience ...

I cannot say enough great things about Kim Horan and the RPP Team at High Falls Sotheby’s International Realty. I hired Kim for a 2nd time to help sell my property, and I am so glad I did. Kim is not only incredibly easy to work with, but she is also extremely knowledgeable and resourceful. She was always available to answer my questions and provide guidance when I needed it most. One thing that stood out to me was her excellent follow-through—she made sure everything was handled promptly and efficiently, and I always felt like I was her top priority. The showings were top-notch and professional. Her ability to coordinate showings through multiple t...

We had the pleasure of working with Kim Horan (High Falls Sotheby’s) as the realtor to sell our home. We couldn't be more satisfied with the experience. Kim demonstrated a deep understanding of the local real estate market. Throughout the process, Kim provided reliable information and insights that helped us make informed decisions. She showcased our home in the best possible light and attracted a wide range of potential buyers. The attention to detail and dedication she showed clearly set her apart from other realtors. Thanks to Kim’s expertise and hard work, our home sold quickly and at a great price. I highly recommend her services to anyone look...

Kim Horan has always been a great asset to our business when it comes to finding homes that we can flip. She is very knowledgeable when it comes to guidance on the purchase of the flip. When it comes to selling the house, she gives her best advice. We have worked with Kim for many years and will continue to work with her.

Great experience and my realtor was very helpful!

It was so important to me that I could trust the person selling my house and help me understand the process. Ali was that person! She was transparent about everything and made the process seem easy. I highly recommend Ali!

Amazing! All I can say is Amazing. Helped sell my mom's place when I lived out of state. Very knowledgeable and trustworthy.

Me and my wife are extremely happy with Sean Flynn from High Falls. As first-time homebuyers, we couldn’t have asked for a better realtor than Sean! The process of finding the perfect home took some time, but Sean was incredibly patient, personable, and knowledgeable throughout the entire journey. He truly went above and beyond to guide us, explain every step, and make us feel confident in our decisions. His expertise and dedication made the experience smooth and stress-free. If you’re looking for a realtor who genuinely cares and will work tirelessly for you, Sean is the one!

Sean Flynn is my go-to guy. He gets everything we need for a fast closing. We do several deals every year. Nobody is better than Sean!

Excellent experience with Alison Calus. She is supportive throughout the process of buying a house.

Friendly and helpful staff. Larry was just great to meet!

As first-time home buyers, my wife and I were nervous about the process, but Felix made everything so much easier. He was incredibly patient, taking the time to explain every step and answer all of our questions. His deep knowledge of the market and keen insights helped us make informed decisions with confidence. Felix was also very accommodating, working around our busy schedules and always making himself available when we needed him. His flexibility and dedication truly made the entire experience smooth and stress-free.Thanks to Felix, we found a home that not only met but exceeded our expectations! We couldn’t be happier with our purchase, and we...

If you're looking for a realtor who will go the extra mile for you, look no further, Laura is the best! My wife and I are what you would call "challenging" first-time buyers. Currently living overseas, we were looking for a realtor that could help us find a property in the Rochester area without physically being there. Despite our being far away, the time difference, needing to do virtual showings, and other complexities, Laura did not hesitate to take us on. Working with her has been a delight, professional, great communicator, super friendly, and most importantly got the job done! Her help has been greatly appreciated and we look forward to work w...

Neither my husband nor I had any idea how to start the moving process—especially when it came to questions like, “How do I pay for a new house when I haven’t even started selling my current one?” Laura DuMont answered all our questions with patience, often within minutes of texting her—even on weekends. She did some virtual tours with us and was more than happy to meet in person once we were able to travel. Laura was always punctual, always a pleasure to work with, and consistently helpful throughout the months-long process of figuring everything out and ultimately finding the right home for our family. She even guided us away from homes that didn’t...

Laura DuMont was absolutely wonderful to work with. She is very, very passionate when it comes to finding you a home. Laura kept me up to date on all the info during the process. She is very knowledgeable, resourceful, and highly efficient. Laura is awesome! Love her!

Working with Laura DuMont was an absolute pleasure from start to finish! She’s incredibly knowledgeable and resourceful, with an unmatched level of kindness and follow-through. She made the home-buying process seamless and stress-free with her expert guidance and proactive approach. Laura took the time to truly understand our needs and priorities, and used that insight to find the perfect home for us. She was always a step ahead, ensuring no detail was overlooked and making sure we were well-informed every step of the way. I felt completely supported throughout the entire process, and would highly recommend Laura to anyone looking to buy or sell a h...

Absolutely phenomenal realtor and person! My wife and I were looking to purchase our first home, and not knowing any realtors, we somehow stumbled across Laura, the best decision we’ve ever made working with her! She was so helpful throughout the entire home buying process, start to finish and even after we closed she made sure we were settled in. It’s a crazy market out there right now and she helped us navigate the way with anything we needed. We knew she’d be there if we had a question about a property or even had a dumb question about what color fence we should put up haha, she would answer it, day or night, whole heartedly, and we greatly appre...

My husband and I reached out to Laura on the recommendation of my husband’s co-workers. Laura was warm and approachable, and a consummate professional. Buying a home for the first time was daunting, especially in this market, and Laura was so generous with her time and expertise. She was transparent about her scope and knowledge, about how the process worked, and I felt my questions were welcome. She gave us good advice regarding strategy on how to make appealing (and honest!) offers on homes. We very much felt that she was on our side, and willing to work with us to find the home we wanted. She set my mind at ease more times than I can count, givin...

We have completed the purchase of our new home this November, thanks to the wonderful assistance from High Falls, notably Nicole and her loan team and of course Felix, our trusted agent. For a first-time home buyer, we couldn’t have asked for a better team - Nicole with her expert advice on the financial side and Felix who patiently toured us through the different houses and offered valuable tips and honest assessment of each house. They both kept us informed throughout the entire process and made it less stressful for us. They are so professional and on top of their game. We definitely recommend them a 100%.

Working with Alison is always a fantastic experience. She is professional, knowledgeable, efficient, friendly, and considerate. Every time an issue arises she has the best disposition to solve it herself, or find someone who can. We will definitely continue working with her.

Alison was absolutely fantastic! She was the first realtor we interacted with on our journey towards buying a home, and we never felt the need to work with anybody else. She immediately made us feel welcome and gave us just as much priority as anyone else. Even though we weren't sure what our timeline was for making a purchase. She continued to be reliable, communicative, and extremely knowledgeable throughout the process, even once we returned to our home state and were communicating exclusively via text and putting in offers remotely. She never put any undue pressure on us – it never felt like she was trying to make a sale, just that she was tryin...

Buying a home can be a stressful process—especially in today’s market—but working with Ali made it so much easier. Not only is she warm, personable, and easy to talk to, but more importantly, she’s knowledgeable, determined, and truly committed to helping you achieve your goals. Ali took the time to understand our priorities and consistently brought listings to our attention that aligned with what we were looking for. We never had to worry about missing a great opportunity since she was always on top of it. Her experience and attention to detail really stood out during walkthroughs. Because we were relocating, we could only attend virtually, but tha...